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✿Processing Time & Return Policy ✿

  • Please allow 1-3 processing days due to shortage of staff & 3-5 business days for shipping.
  • ONCE ORDERS ARE OUT OF MY POSESSION I AM NO LONGER IN CONTROL OF SHIPPING. 
    •reshipping for incorrect address or change will be a $10 fee
  • PREORDERS: ALL preorders have a 2-3 week processing time & 3-5 business days for shipping
  • Keep in mind, USPS is experiencing unprecedented volume increases and limited employee availability due to the impacts of COVID-19.
  • Return Policy: All items are non-refundable or returnable unless a mistake is made on seller's behalf which include:

-Wrong item sent

-Wrong style of item sent (ex: Pink lingerie set were sent instead of red)

  • ALL individual thongs(PeekieBoo Kitties) Press On Nails, Croc charms, lashes, lash/hair accessories are FINAL SALE.
  • Seller does NOT ship within stated time frame.
  • Orders in which tracking info shows "delivered" will NOT be refunded.

 

Thank you for the understanding, 

Reanna at The Collection :)